Careers – Virgin Beach Resort

Careers

Come be part of our growing team. Interested applicants may send their résumé to hr@virginbeachresort.com

Available Positions

Coordinate bookings, rooming lists, meals, events and other details with the head office
Handle guest registration and room assignments, accommodating special requests whenever possible
Handle guest check-ins/check-outs in accordance with Management policies in an efficient and friendly manner
Resolve guest complaints; assist in all inquiries in connection with resort services, in-house events, directions, local attractions, safety boxes, etc.
Entertain phone inquiries and walk-in customers and conduct ocular visits in a professional and courteous manner according to procedures
Communicate all pertinent information regarding bookings, special requests, functions and other concerns to the Head Office and other departments as needed
Maintain an up to date working knowledge of all resort amenities as well as any special events
Must be willing to work in Laiya, San Juan, Batangas

Attend to incoming calls and inquiries in a clear, friendly and professional manner
Knowledge and understanding in interpreting package tariff
Coordinate bookings and account requirements with resort personnel
Ensure up to date guest profile files and folders
Prepare necessary quotations and service agreements to guests
Prepare necessary reports required by Management
Prepare accurate reports as required by Management
Utilize management strategies to ensure a full house whenever possible
Must be willing to work in Makati City

Supervise and organise the work and direction of the personnel in the daily operations of the F & B Department
Responsible for the effective and efficient management and delivery of all Food and Beverage operations including banquets & events
Maintain a high level of efficiency in the operations and ensure that the requirements of guests and the VBR Standards are met
Train and lead F & B Personnel to provide high quality of service

Candidate must possess at least a Bachelor’s/College Degree, Hospitality/Tourism/Hotel Management or equivalent
Must be professional with strong customer service, telephone and computer skills
Excellent written and oral communication skills
Required language: English
At least 1 year(s) of working experience in the related field is required for this position is preferred